Within receipt of your order. All once your return is received and inspected by the fulfillment center. (usually within 72 hours of receipt). Installed, used or disassembled items. We are not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product.We are committed to your satisfaction. When you receive item, please do take a moment to leave us. If you are not satisfied, please let us know before leaving feedback! We will do whatever it takes to earn your satisfaction. Powered by SixBit's eCommerce Solution.